Guest guide

Everything you need to know for a smooth and enjoyable stay

Guest Instructions

Click on any section below to expand and view detailed instructions

Check-In & Check-Out

Welcome to Mountain Escape! Here's what you need to know about arriving and departing:

  • Check-in time: 4:00 PM
  • Check-out time: 10:00 AM
  • You'll receive a unique door code 24 hours before your arrival via email
  • The smart lock is located on the front door - enter your 4-digit code to unlock
  • Early check-in or late check-out may be available - please message us to inquire
  • On departure, please ensure all lights are off and doors are locked
  • Place used towels in the laundry room and start the dishwasher if full

WiFi & Entertainment

Stay connected and entertained during your visit:

  • WiFi Network: MountainEscape_Guest
  • Password: Will be provided in your welcome message
  • Smart TVs are available. To use your own streaming accounts, simply log in with your credentials
  • Bluetooth speaker is available in the living room - pair directly from your phone
  • Indoor Entertainment includes: board games, books, foosball table and 10+ other games

Hot Tub Instructions

Enjoy our private hot tub with these guidelines:

  • The hot tub is located on the back deck with mountain views
  • Temperature is pre-set to 95°F - controls are on the side panel if you wish to adjust
  • Remove the cover by lifting the handles and folding it back
  • Shower before entering to keep the water clean
  • Maximum occupancy: 6 adults
  • Please replace the cover after each use to maintain temperature
  • Hot tub hours: 8:00 AM - 10:00 PM (quiet hours apply)
  • No glass containers near the hot tub please

Fireplace & Fire Pit

Cozy up by the fire:

  • Outdoor Fire Pit: NO CAMPIRES ARE ALLOWED - DO NOT USE
  • Indoor Fireplace: Gas-powered, controlled by the switch on the wall to the right
  • Turn the dial to adjust flame height
  • Please turn off before leaving the house or going to bed

Kitchen & Appliances

Our fully-equipped kitchen is ready for you:

  • All pots, pans, utensils, and dishes are located in labeled cabinets
  • Coffee: Keurig machine with K-cups provided, plus a drip coffee maker
  • Dishwasher: Pods are under the sink - please run if full before checkout
  • Electric Stove: Turn knobs to start
  • Refrigerator: No ice-maker. Connection has been removed for safety and hygenic purposes.
  • Basic pantry items (salt, pepper, oil, sugar) are provided
  • Trash bags are under the sink - all garbage needs to be disposed at the designated locations

Heating & Cooling

Stay comfortable year-round:

  • Electric heating: each room has it own thermostat to control temperature
  • Please keep temperature between 65°F and 75°F to conserve energy
  • In winter, please don't set below 60°F to prevent pipe freezing
  • Ceiling fans are controlled by wall switches in each room
  • Additional blankets are in the bedroom closets
  • Window AC units in bedrooms have individual controls

Laundry

Full laundry facilities available:

  • Washer and dryer are located in the laundry room off the kitchen
  • Detergent pods and dryer sheets are provided
  • Please clean the lint trap after each dryer use
  • Extra towels and linens are in the hallway closet
  • Iron and ironing board available in the hallway closet

Trash & Recycling

Help us keep the property clean:

  • Dispose of all trash at the designated disposal locations.
  • Kitchen trash can liners are under the sink
  • Please take out all trash before checkout

Emergency Information

Important emergency information:

  • Emergency: Dial 911
  • Property Address: [Address provided in welcome message]
  • Nearest Hospital: Pocono Medical Center - 10 miles
  • Fire extinguishers are in the kitchen
  • First aid kit is next to the fire extinguisher
  • Breaker box is in the living room
  • For non-emergencies, contact us via Airbnb message or sms

Parking & Arrival

Getting here and parking:

  • GPS Address will be provided in your booking confirmation
  • Private driveway with parking for 4+ vehicles
  • The driveway is gravel - drive slowly
  • In winter, the driveway is plowed but may be icy - drive with caution
  • Outdoor lighting turns on automatically at dusk

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